In the Watertown area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Watertown, WI (12). Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
Boys did a great job.
I am very pleased with Carew and his technicians. Everyone does a great job and are very informative.
Thorough check up performed under maintenance agreement. Like the convenience of the maintenance agreement.
As always, job well done! Excellent manners and polite service from your staff! You have a great business
The tech told me things he was doing that I was even unaware that had to be done He was great
Very polite and very knowledgeable. Did a wonderful job of cleaning and servicing our AC
Roger did a nice job of explaining what he was doing during each of the phases of the a/c system maintenance check.
Mason did a good job, was courteous and polite. Only mistake made was my husband had requested, when he set up the appointment, that my phone number would be the one that should be contacted, and he called my husbands phone while he was at work and unable to answer.
Very thorough and explained everything to me.
Fantastic service. Technician, Mason, was very thorough and courteous.
installers were friendly, and courteous. very professional.
Install of furnace and air conditioner went as told in proposal and all systems are go. Old furnace removed and materials used in install cleaned up. Very good job. Clint, Marc and Roger were very professional and polite. I would recommend Carew Heating & A/C to anyone needed a new system.
Install of furnace and air conditioner went as told in proposal and all systems are go. Old furnace removed and materials used in install cleaned up. Very good job. Clint, Marc and Roger were very professional and polite. I would recommend Carew Heating & A/C to anyone needed a new system.
Mason was pleasant and helpful. I give him a 5 for great job. Thanks
Did a great job. Very polite and the new unit works fantastic.
Trane thermostat and install.