In the Watertown area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Watertown, WI (2). Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
Roger was right on time and finished in an hour. All very professional.
Very professional service on the part of the techs who did the install of our new furnace. Quick, efficient and informative, but I look forward to not seeing them til they set up the A/C in spring.
know what he was doing cleaned up did his job in a tiimely
Roger was great! Absolutely no complaints from me! He was able to clean up our furnace in a house we just bought that hadn't been serviced in years
Roger is always punctual, helpful and polite!
Our tech was not only polite, knowledgeable, but also took more time than I would have ever thought talking me through what was and was not working. Gave me an understanding of the process. A strong recommendation from me....
Clint was very knowledgeable and was able to explain problems, concerns, and options in a way that anyone could easily understand.
Roger is an excellent tech who does a fine job of explaining things to customers. You can tell that he cares about quality.
Boiler replacement. Work completed professionally and quickly.
Roger was not only thorough, he also took time to answer questions about another home we own. I had several questions and did not mean to slow him down, however he was kind enough answer all my questions and tell me exactly what I needed to ask for when I called the office for service on the other home.
Very friendly and efficient!
Informative, helpful
Showed up on time and was courteous and professional (as they always are). Took the time to explain what they were doing and why. Made sure any questions I had were answered and gave some ideas and suggestions to make sure my system would keep running efficiently.
Cory was great, answered all of my questions and checked the system.
Right on time, great work, friendly!