In the Watertown area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Watertown, WI (8). Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
Pleased with the service provided by Carew Heating and A/C
Great JOB!!
Ready for a brutal winter after service man gave me so much confidence and makes me confident in their service..
able to schedule service conveniently, friendly and informative technician.
Informative, friendly, professional. Will use the service again and recommend it to anyone.
Was on time. Spent the amount of time inspecting as stated during booking. Was informative of possible upgrades to system including quotes and information.
entire team gave us awesome service. Thank you very much!!!!
We received a good thorough inspection and was kept informed of the condition of our unit . The tec. explained what he was checking and what parameters he was looking for and gave us good peace of mind , that our furnace is in good working order - safe and efficient for the coming winter .
Did a great job was pleased with work
Professional, prompt, and fair. They did the work and made it look like they were never there. Definitely recommend.
Would definitely recommend Carew !
He checked on furnace and suggested a clean up since neither of us could remember for sure the last time. Then took time to tell us about the life of that kind of furnace.
AWESOME
I did get a quick repair date when I needed it. I had a service date set up to check on both my furnace and air conditioner but needed someone there earlier! Roger was very knowledgeable and shared everything with me, so I did learn a few things.
Have always enjoyed working with Carew. Very personalized service :)
Very satisfied