Your Best Choice for Furnace and Air Conditioning Repair in Watertown, WI (10)
In the Watertown area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Watertown, WI (10). Call us today at (920) 262-2288!
Local Reviews
for Watertown, WI
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
Very professional personalized service
Chuck - Watertown, WI 53094
Roger was very thorough and knowledgeable in all aspects of his work. He is very affable and friendly and represents Carew very well.
Great service
Ashley - Watertown, WI 53094
Called early in the morning Roger was out promptly and had to come back but he was back when he said he would and got our problems taken care of.
Prompt,friendly,efficient
Peot - Watertown, WI 53098
Wouldn't go anywhere else
Great service, and price
Jim - Watertown, WI 53098
The serviceman was prompt, courteous, and able to explain what he was doing. What really impressed me was the fact that he asked if we had that coupon that you had mailed out some time ago . This resulted in a considerable savings for us. He wouldn't have had to do that. It showed me that he was more concerned about his customer, than about simple making money for the company.
Great Service
David - Watertown, WI 53094
Good service technician, very knowledgeable, prompt, solved the air conditioning problem.
Greta Service!
Schroeder - Watertown, WI 53094
Mason came on time for my A/C check up. Kept me informed of what he was checking & the results. Very professional & personal! Thank you
Absolutely great service
Lehmann - Watertown, WI 53098
Absolutely GREAT people to work with! The Carew team treats you like family and takes care of your furnace and air conditioner like it is their own!
Roger was very professional,polite, considerate,tidy & very informative!!
Lisa - Watertown, WI 53098
Great service
Deanna - Watertown, WI 53094
Mason was awesome! He was polite and kept me informed each step of the way.
Lavigne - Watertown, WI 53094
I was impressed with the foot coverings that Mason used when he was inside the house.
Professional
Jami - Watertown, WI 53094
Roger did a nice job at keeping me informed.
Knowledgable, Fast and Friendly
Mike - Watertown, WI 53094
I always know I am getting the highest quality service when working with these guys.
Always Exceptional Service
Larry Miller - Watertown, WI 53098
Service Technician was right on time. Very thorough in performing his tasks and very polite.
Honest, prompt service, with great office backup. Would never use anyone else.
Jacobsen - Watertown, WI 53094
Have used Carew since 2008, when Watertown became our new home. We had a problem during the summer and I called on a Sunday to leave a voice mail for Monday. I was very surprised to have Mr. Mark Carew answer his phone. I told him the problem could wait until Monday and left him the info. Low and behold he appeared about an hour later, fixed the problem in 10 minutes and told strangers he'd bill them. I would never use anyone else. His service people are intelligent, well trained, ccourteous and timely. Fantastic company....the best I've ever had. Call them today! You won't regret it. And ask for info on the annual contract. It's a money saver!
Very impressed with the service provided. Roger was right on time and provided me with useful information.
Alan - Watertown, WI 53098
Would recommend Carew to anyone in need of heating or AC service. Intend to use them when I replace furnace and AC.
Summer check-up
Tina - Watertown, WI 53098
Very Professional.
Alan - Watertown, WI 53094
Willing to share his knowledge to keep my system running.
Great service.
Kay - Watertown, WI 53094
Very informative. I learned a few new things.
Excellent Service
Jim - Watertown, WI 53094
Roger did a very thorough job of checking out and cleaning our air conditioner. He did a fine job of explaining things so that I was able to understand them plus helping me with some issues with my thermostat.
Carew Heating and AC
Matt - Watertown, WI 53094
Roger did a maintenance check on my 21 year old, misfiring AC. He was most thorough in his explanation of what was wrong. He provided clear options. I chose to purchase a new one. Mark Carew called me the next day. I appreciated, "Here is the cost... no hidden charge." Honest and straightforward. They delivered the new AC on the date Mark had said he would. Mark D and another man were friendly and did fine work installing the new unit, answering my questions as they went along.
Marc D.
New Rheem air conditioner. New Rheem furnace.
Marc D.
New Trane furnace. New Trane air conditioner.
Matt R.
Carrier ac tuneup
Matt R.
Trane AC tuneup
Matt R.
Trane ac tune up
Matt R.
Trace ac tuneup
Lorn M.
Water heater repair. Watertown.
Matt R.
Trane AC tuneup
Matt R.
Trane AC tune up
Alex M.
Trane air conditioning cleaning
Marc D.
New Trane air conditioner. New Aprilaire humidifier.
Lorn M.
Crown boiler repair. Watertown.
Lorn M.
In-floor heat water heater repair/ install.
Marc D.
New Trane air conditioner
Marc D.
New Trane furnace
Ben S.
Duct and dryer cleaning completed
Brian W.
Heating call. Performed furnace repair on Trane furnace.
Marc D.
New Trane air conditioner
Marc D.
New Trane air conditioner
Marc D.
New Trane air conditioner
Ben S.
Duct and dryer cleaning
Rob E.
Boiler tune-up
Ben S.
Duct cleaning
Alex M.
Duct cleaning service performed
Ben S.
Trane mod maintenance and repair
