In the Watertown area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Watertown, WI (11). Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
explained well the problem with water in the furnace-his willingness to return and fix the problem
Mason came out to do the annual maintenance on our AC. Was very thorough. Explained what he did and the results. Even wore "booties" when he came inside. Our heating/cooling system is 15+ years old. They come out annually to inspect and clean. Prolonging the life of our units.
The tech was on time, explained what he was doing it. Quick, reliable!
Excellent experience! The service technician was professional, knowledgeable and honest. I appreciated the fast response time.
Easy and convenient!
The technician, Roger, arrived on time. He explained all that he was going to do for the spring cleaning of both air conditioners and which parts to replace if necessary. He was efficient, knowledgeable, professional in appearance and delivery and respected our home by cleaning up after himself and wearing shoe coverings. Thank you.
I got fast service.
Mason came to clean and inspect my A/C system and was clear about what he was doing and was easy to work with. I get a good peace of mind knowing that my HVAC system is in good working order and ready for whatever weather we receive.
Was very satisfied. Explained what he was doing and very respectful
Called ahead, called again to say running behind and approximate arrival time. Cleaned A/C unit, informed me what doing and end results. Very satisfied. Roger is polite.
Boys did a great job.
Feel confident my heating and a/c is being serviced properly by Carew!!
Trans furnace maintenances
Radon mitigation. Watertown.