In the Watertown area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Watertown, WI (16). Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
when I was looking for an HVAC company I met with 3 or 4 in town. Mark Carew gave me a fair price and offered a service plan that the others didn't at the time. I've always had very positive interactions with Mark and his "crew"!
I continue to be impressed with the service Carew Heating has given me over the past few years ---
Overall, the sales and service of buying a new AC was very good. Would recommend Carew Heating & A/C to others.
Clint was here to do an annual tune-up on our A/C. He was thorough, polite and willing to answer all of our questions.
Always very satisfied with the great service we get from Carew.
Trustworthy company ~ Clint got the job done effiently in a friendly and professional manner.
We have been very happy with the service that Carew has provided from installation to the the biannual maintenance. We would highly recommend them to anyone looking for a new furnace or air conditioner.
Timely, friendly and honest. Always answers calls with a real person. Service representatives are professional.
Efficient and meticulous
We have always had very knowledgeable, courteous technicians visit our home for service.
We always receive prompt and friendly service.
Mark was very thorough, helpful and patient. The service he provided was needed and appreciated!
Wonderful experience, great staff, quality service
I called for an air conditioner tune-up and got an appointment within 10 days. The technician was on time and here for an hour. It is nice that Carew actually gives you an appointment instead of saying they will be there "sometime in the afternoon". I also had a coupon to use. I have no idea about the quality of service since know nothing about HVAC. But the air conditioner works.
Trane furnace tune up
Installed new modulating Trane furnace