In the Watertown area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Watertown, WI (4). Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
I was very impressed with the level of service I received, new customer and I will definitely be using them for all of our upcoming A/C and Furnace needs.
Tech was extremely professional.
Roger was professional, helpful, informative and polite throughout the entire appointment.
Carew Heating and A/C has taken care of our furnace and air conditioner systems for many years. They provide top quality service at a reasonable price. I am always impressed by the high quality of the employees that Mark has working for him. Every technician has been first rate, and we have great confidence in this company.
All went well
The service was great from estimate to install. The people were all courtesy and knowledgeable.
Staff were good. Answered my questions and explained the new unit and thermostat.
Dependable and knowledgeable.
ROGER was very good and checked everything
Friendly and Knowledgeable Technician. He gave me a very complete summary of what he did and of the condition of my furnace
Great Service. Would highly recommend for all your heating and air conditioning needs.
Been using this service for 16 years and it is excellent.
Guys did a good job explaining things. Furnace installation looks great.
Roger was spot on time, professional, explained everything he did with our furnace check up. I appreciate the excellent service he provided! Great job Roger! Thank you!
Polite, clean and efficient
Roger explain everything to us - what he did and the outcome of the tests. Told us of the changes he made to make our furnace more economical. Thanks Roger. First time using Carew and was not disappointed.