In the Watertown area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Watertown, WI (6). Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
Our first experience with Carew was when my 90 year old mother had furnace problems toward the end of winter. They came out immediately an fixed it. We were so pleased with that experience, that when we knew it was time to replace our own furnace, we turn to them. They did a very nice job, informing us about what is available, taking out the old furnace and air conditioner and putting in the new units. We are very pleased.
We received a thorough cleaning & inspection. Service tech was on time, helpful, friendly, willing to explain technical settings.
Roger did an excellent job as he always does. Carew Heating and AC has great customer service and are readily available when needed.
I am very pleased with the response and performance of this firm.
Roger was very nice and down to earth. Great employee!
I had my furnace cleaned and serviced by Roger S today. He arrived right at the appointment time and completed the work in a timely manner. He was very friendly and explained things to me that he worked on. I also had gotten a $20 off coupon that I was able to use.
Prompt professional service technician. He explained all the details of the system and tips to keep it in good shape.
nice guy , very inforimative
Roger was very professional and I appreciated the services and the explanations shared with us. I also was very grateful that he gave additional information on products that can help maintain and observe heating conditions when one is gone on vacation. "Thank you for great customer service!"☺
Roger felt like an old friend with professional appearance and performance!