In the Watertown area, Carew Heating & A/C, Inc. is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Carew Heating & A/C, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace and Air Conditioning Repair in Watertown, WI (7). Call us today at (920) 262-2288!
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, with technicians arriving quickly to address issues, particularly during extreme weather conditions. Customers appreciate the clear explanations provided by the technicians, the quality of the work, and the overall professionalism of the company. Additionally, customers mention the positive experience they had with the company's sales representatives, highlighting their helpfulness and knowledge. The positive sentiment is further reinforced by customers' willingness to recommend Carew Heating & AC, Inc. to others. However, it is important to note that the reviews also include a few negative comments. These negative reviews primarily focus on issues related to pricing and the quality of the work performed. Customers express dissatisfaction with the high cost of repairs and the need for multiple visits to address the same issue. There are also concerns about the longevity of the repairs and the lack of transparency regarding warranties and guarantees. It is worth noting that the negative reviews represent a small percentage of the overall reviews, with the majority expressing positive sentiments. The company appears to have a strong reputation for providing quality services and customer satisfaction, as evidenced by the positive reviews. However, it is important for the company to address the concerns raised in the negative reviews to maintain its positive reputation and ensure customer satisfaction. In conclusion, the reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. Customers express satisfaction with the company's services, including heating, cooling, and customer service. The technicians are described as friendly, efficient, knowledgeable, and professional, with some customers highlighting their punctuality and willingness to go the extra mile. Positive reviews also mention the company's responsiveness, clear explanations, quality of the work, and overall professionalism. However, it is important to note that the reviews also include a few negative comments, primarily focusing on pricing and the quality of the work performed. The company should address these concerns to maintain its positive reputation and ensure customer satisfaction.
Did a quality job. Am very happy.
Experience and knowledge.
Very friendly service person. We had some concerns and he addressed them very thoroughly.
Excellent service. Very knowledgeable technician.
My only complaint is I wish Carew's would call in the spring and fall to set up an appointment.I always forget!
Helpful employees that answered questions along the way and completed the job on time.
Happy with the service. Price was reasonable with the maintenance agreement. Cory was very friendly and informative.
always satisfied with Carew H&A
Carew will be my go to business for my heating and cooling.
Roger is always very thorough, polite & tidy. We greatly appreciate his knowledge and pride in his workmanship.
Roger was courteous, friendly, and reasonable.
This is the second time that Roger has serviced our heating/cooling systems. He's exceptionally knowledgeable, courteous and thorough! We truly appreciate the level of service we've learned to associate with the Carew name.
Cory was very knowledgable and efficient..friendly and explained everything very well
Pleased with the service provided by Carew Heating and A/C
Great crew, and great service. Very happy with our decision to use Carew, and looking forward to our new service and unit!
Cory was professional and quick in his check-up of our furnace. He was concerned to not mess up our house, so wore boot covers to protect our carpet and flooring.